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In order to process reservations for tours with SOUTH AMERICAN QUALITY S.A.C, we kindly ask you to send us the following details:
- Full Name (as in your passport or ID).
- Date of birth
- Nationality
- A copy of the passport can be sent to us by fax (fax number: +51-84-254004) or in a scan to the following email account info@southamerican-quality.com
Payments
Our agency requires a 60% down payment for all bookings. This amount has to be transferred into our Peruvian Bank account of the ‘Banco de Credito’. This transaction requires an addition of $26 administration cost.
The details are:
- Beneficiaries Name: South American Quality S.A.C.
- Beneficiaries Address: Av El Sol 948 Oficina 206 Centro Comercial Sol Plaza - Cusco – Perú
- Beneficiaries Phone Number: +5184-254004
Bank Details "Banco De Credito":
- Banks name & address: Banco de Crédito del Perú
Jr. Lampa 499 Cercado de Lima
Lima- Perú
- Account number: 285-1582810-1-75
- Beneficiary: SOUTH AMERICAN QUALITY S.A.C.
- Swift Code: BCPLPEPL
Important: Once you have made a wire transaction please send us per email (scan) or per fax your proof of payment or voucher from you bank.
The outstanding balance has to be paid upon arrival in Lima at our office or to the agencies representative (preferably 24 hours before the start of your first excursion).
Lima office details: Calle Enrique Palacios Nº 585 – Miraflores
Phone: 51-1-4464659
24 hours emergency number in Peru: (01)998621289 ó (084)984718935
The opening hours of our offices are from 9:00 A.M. to 6:00 P.M. from Monday to Friday (On Saturday and Sunday we are closed) At the Lima office our customers can pay in cash or with credit card (5% extra charge).
Arrival confirmation
We ask all our customers to confirm date and time of arrival to Lima and to send us the international flight details (airline company and flight number) in order to coordinate the pick up and transfer in Lima.
CHANGING / CANCELLATION FEES, REIMBURSEMENTS AND RESPONSABILITIES
- For cancellations we charge a cancellation fee. The amount of this fee depends on the time of the cancellation prior to the supposed starting date of the services bought with us. If the cancellation is made more than 30 days in advance we will charge an additional 20% administration fee over the amount we paid to our suppliers. If the cancellation is made in between 30 and 15 days prior to the starting date we charge 50%, and in case the cancellation is made in less than 15 days prior to departure, a 100% will be charged.
- The agency can not be held responsible for cancellations of excursions due to any event of ‘force majeure’ (cancellation or rescheduling of flights, weather circumstances, strikes, floods, earthquakes, etc.)
- All changes that our customers wish to make are subject to availability. The real costs of the changes (e.g. the fee that airlines, transport companies or partner agency charge) will also be paid by the client.
- At the moment of completing payment for our services, the client is agreeing with the program offered by the agency. If on account of a mistake of the agency, there happen to be failures in carrying out the services as stated in the program, the agency has to reimburse according to the type of mistake or neglect.
- If a passenger voluntarily resigns from participation in our programs, there will be no form of reimbursement or compensation.
- The agency can not be held responsible for health problems or accidents during the program. The customer has the responsibility to arrange travel and health insurance.
We wait for You!
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